if there is either of these or both in the registry than delete them (MAKE SURE YOU ARE IN THE IMAGING DEVICES - WILL SAY IMAGING DEVICES TO THE RIGHT OF "DEFAULT ENTRY" AT THE VERY TOP) and restart the machine. these will actually have the display name lowerfilter or upperfilter. Extend these items in the tree list on the left of the registry window: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > - once you are at this point, have a look to your right at the contents section of that folder and look to see if there is a lower or upper filter. this will take you to the windows registry. ![]() Open the run utility in the start menu and type "regedit". ![]() ![]() Now, Pay careful attention to these instructions
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